Innovative Solutions. World Class Support. Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million \"software-only\" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHIs goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer:
Job Summary The IT Asset Management (ITAM) Administrators role is to work within the SHI ITAM Services Department to assist in facilitating all aspects of the ITAM and Software Asset Management (SAM) lifecycle to support SHI customers. The successful candidate will support various aspects of the day-to-day normal business of the department. The ITAM Administrator will utilize all of the departments tools, processes to support the departments License/Data Analysts and Inventory Engineers, and is an ideal training ground to gain the foundational experience for a future position within the ITAM Department. The role will require flexibility to support the ITAM department and SHI customers business needs and working hours. It is expected that this role will require occasional travel both nationally and internationally. This position is required to report to the SHI Somerset location.
Responsibilities/Job Function Include but not limited to: Execute all ITAM Administrator tasks as directed by the ITAM department. Analyze purchase records and other entitlement information (including contracts) Research and understand Product Use Rights, license allowances, and contractual entitlements for software products and manufacturers (with a specialty in one or more manufacturers). Assists customers in the collection, cleanse/normalization, and management of software discovery and inventory information. Process all data via ITAM department standard tools and systems. Normalize raw software records to create master software titles Contribute and/or create process documentation where applicable Collect and manage SAM-related information from SHI, customers, and software manufacturers. Ensures all work is conducted professionally, ethically, and in a manner consistent with SHI quality standards. Will travel as required by the position
Qualifications/Minimum Skills Required Strong entrepreneurial spirit; a desire and willingness to do whatever it takes Good research skills and the ability to manage details Good data analytical skills Good Microsoft Excel skills for data analytics Good communication skills (vernal and written) Excellent organization and time management skills Ability to stay self-motivated and self-directed Willingness to adapt to changing business and technical priorities Ability to work in a fast-paced, high-performance team environment Comfortable working within a variety of proprietary and non-proprietary tools 1 year of experience in a directly related field Ability to travel as required by the position
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